Governing the course of business for BlueCross BlueShield of Tennessee is a duty that each member of the Board of Directors undertakes willingly and responsibly – knowing that the high standards of business integrity that are set inside the company, create equally high expectations from our customers, plan members and business partners.

As the company continues to grow and move forward, those expectations are central to the ethical guidelines, policies and practices that drive our business. Integrity and trust, ethics and stewardship define the company’s focus on serving customers’ needs for access to quality, affordable health care.

BlueCross BlueShield of Tennessee is a purpose-driven company, committed to providing peace of mind through affordable health care solutions. But the impact of the company – and its value to communities across the state – extends beyond products and services, because it seeks and provides effective solutions that:

• Encourage and improve an individual’s health and well-being
• Deliver vital health information and efficiencies to providers
• Increase transparency for quality and cost throughout the system
• Enable leading-edge research to support advances in treatment and care
• Offer all businesses – large and small – a way to protect their employees’ health and finances
• Address the state’s need for a healthier Tennessee – now and for the future

In these and many other ways, BlueCross BlueShield of Tennessee exceeds expectations as a trusted company, business partner, and industry innovator.

As a team, the Board of Directors works to exceed expectations as well. We are bonded by ethics and good stewardship to preserve and sustain the company. And as protective good stewards, we work to ensure that BlueCross BlueShield of Tennessee remains a well-managed company, capable and prepared to ensure the personal and financial health of its members.
 
DeWitt Ezell, Jr.
Chairman of the Board