Accreditations
NCQA “Excellent” Accreditation
BlueCross BlueShield of Tennessee has earned the highest accreditation status of Excellent from the NCQA (National Committee for Quality Assurance) for the company’s commercial PPO product line. The rating, part of the NCQA Health Plan Accreditation, is based on a combined score assessing standards and performance metrics such as quality of care, service, member satisfaction and claims processing. NCQA awards its Excellent-status accreditation only to organizations with programs for service and clinical quality that meet or exceed rigorous requirements for consumer protection and quality improvement. Earning an Excellent rating reaffirms the BlueCross commitment to bring the highest quality and best value to our members.
URAC is a private, non-profit group with more than 10 years experience creating high standards for health care companies.
Certifications
Our site conforms to the standards of the Better Business Bureau's Web Reliability Program. The certification requires meeting certain requirements for information reliability as well as a site visit to review Web policies and procedures.
The mission of Health On the Net Foundation (HON) is to guide lay persons or non-medical users and medical practitioners to useful and reliable online medical and health information. HON has set ethical standards for Web sites, and we subscribe to the HONcode principles.
This site complies with the HONcode standard for trustworthy health information:
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Site Awards
In 2007, BlueCross BlueShield of Tennessee received the Best Design & Best Rich Media Platinum Award, the highest possible achievement in the category of HMO/PPO/Other Insurers.
The World Wide Web Health Awards, organized by the Health Information Resource Center (HIRC), recognizes the best health-related Web sites for consumers and professionals with goal of providing a "seal of quality" for electronic health information.
The site won the Standard of Excellence WebAward in the 2005 WebAward Competition. The Web Marketing Association, an organization dedicated to advancing excellence on the Internet, founded the annual WebAward Competition to recognize Web site development that combines design with end-user and marketing effectiveness.
