|January 5, 2010|
BlueCross Earns Excellent Rating from NCQA
CHATTANOOGA, Tenn. — BlueCross BlueShield of Tennessee has earned Excellent accreditation for its commercial PPO product line from the National Committee for Quality Assurance (NCQA).|
The rating, part of NCQA’s Health Plan Accreditation, is based on a combined score assessing standards and performance metrics such as quality of care service, member satisfaction and claims processing.
“We strive to ensure that our PPO product line meets the highest level of standards held by both BlueCross and NCQA,” said Dr. Robert Mandel, senior vice president of health care services for BlueCross. “Earning an Excellent rating reaffirms our commitment to bringing the highest quality and best value to our members.”
NCQA awards its highest accreditation status of Excellent to organizations with programs for service and clinical quality that meet or exceed rigorous requirements for consumer protection and quality improvement.
Accredited health plans face a rigorous set of more than 60 standards and must report on their performance in more than 40 areas in order to earn NCQA’s seal of approval.
Founded in 1990, the NCQA is a private, not-for-profit organization dedicated to improving health care quality by working with large employers, policymakers, doctors, patients and health plans to decide what comprises good care, how to measure it and how to promote improvement.
BlueCross BlueShield of Tennessee's mission is to provide its customers and communities with peace of mind through affordable solutions for health and healing, life and living. Founded in 1945, the Chattanooga-based company is focused on reinventing the health plan for its 3 million members in Tennessee and across the country. Through its integrated health management approach, BlueCross provides patient-centric products and services that drive health improvement and positively impact health care quality and value. BlueCross BlueShield of Tennessee Inc. is an independent licensee of the BlueCross BlueShield Association. For more information, visit the company's website at www.bcbst.com.
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