|August 20, 2010|
BlueCross Makes it Easier to Manage Health Benefits Online
CHATTANOOGA, Tenn. — BlueCross BlueShield of Tennessee is making it easier for members to manage their health benefits and make informed care decisions with the launch of a new website.|
BlueAccess, which is also now available to CoverTN and CoverKids participants, will be personalized for each member, bringing claims and benefits data, interactive health tools and helpful wellness messages together in an easy-to-use dashboard.
"The new site will provide our members with a best-in-class user experience and make it easier for them to manage every aspect of their health care," said Paul Kulpa, director of product strategy for BlueCross BlueShield of Tennessee. "With the addition of integrated health tools and topical wellness information, we’re helping our members make informed decisions about their care and overall well-being."
From the dashboard, BlueCross members will be able to verify the status of their claims, confirm coverage details and make changes to their account. A suite of applications will allow members to research providers, treatment options and prescription drug costs. Members will also have secure access to electronic communication with customer service representatives.
A collection of health and wellness articles will be available for members who want to learn more about topics such as seasonal allergies, managing chronic conditions or establishing healthy eating habits. BlueCross members can sign in to www.bcbst.com bcbst.com to view the new BlueAccess. All others can view a demo located on the homepage.
BlueCross BlueShield of Tennessee's mission is to provide its customers and communities with peace of mind through affordable solutions for health and healing, life and living. Founded in 1945, the Chattanooga-based company is focused on reinventing the health plan for its 3 million members in Tennessee and across the country. Through its integrated health management approach, BlueCross provides patient-centric products and services that drive health improvement and positively impact health care quality and value. BlueCross BlueShield of Tennessee Inc. is an independent licensee of the BlueCross BlueShield Association. For more information, visit the company's website at www.bcbst.com.
Return to Press Releases