|September 27, 2010|
BlueCross Receives Excellent Rating from NCQA
CHATTANOOGA, Tenn. — The BlueCross BlueShield of Tennessee commercial PPO product line has received “Excellent” accreditation from the National Committee for Quality Assurance (NCQA) for the second consecutive year.|
This rating combines scores that assess standards and performance measurements such as member satisfaction and quality of care, and is part of NCQA’s Health Plan Accreditation.
“BlueCross is committed to providing the best value and highest quality health care to our members,” said Robert Mandel, MD, senior vice president of health care services for BlueCross. “We work hard to make sure our PPO product line maintains the highest level of standards held by NCQA, and earning an ‘Excellent’ rating for the second year reflects our commitment to those goals.”
Organizations that earn “Excellent” status, NCQA’s highest accreditation, meet or exceed rigorous requirements for consumer projection and quality improvement for customer service and clinical quality.
Accredited health plans face a rigorous set of more than 60 standards and must report on their performance in more than 40 areas in order to earn NCQA’s seal of approval.
For more information about NCQA, visit www.ncqa.orga.
BlueCross BlueShield of Tennessee's mission is to provide its customers and communities with peace of mind through affordable solutions for health and healing, life and living. Founded in 1945, the Chattanooga-based company is focused on reinventing the health plan for its 3 million members in Tennessee and across the country. Through its integrated health management approach, BlueCross provides patient-centric products and services that drive health improvement and positively impact health care quality and value. BlueCross BlueShield of Tennessee Inc. is an independent licensee of the BlueCross BlueShield Association. For more information, visit the company's website at www.bcbst.com.
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