CHATTANOOGA, Tenn. — Michael Lawley has been promoted to vice president of technology shared services at BlueCross BlueShield of Tennessee.

In this role, Lawley will be responsible for all information systems infrastructure at BlueCross, including the command center, network infrastructure, enterprise systems, disaster recovery, IT compliance and security administration.

“Michael’s leadership, clear communication and aggressive management were crucial during our data center migration and will position us to continue delivering the reliable and efficient technology solutions we need to serve our customers,” said Nick Coussoule, senior vice president and chief information officer for BlueCross.

Lawley joined BlueCross as director of infrastructure in 2008, as the company was constructing its new campus and data center. As director, he developed processes and managed the data center migration involving more than 1,000 pieces of data center equipment and 3,500 employees. He has also led efforts to improve process management discipline and compliance capabilities within the organization.

Prior to joining BlueCross, Lawley served as vice president of information technology and security for Emdeon Business Services, formerly WebMD, where he was responsible for 24/7/365 shared service delivery including multiple data centers and a broad range of technologies.

Lawley received his Bachelor of Science degree in technology management from Troy State University. He is a Certified HIPAA security professional and is also certified in Information Technology Infrastructure Library. Lawley also served as an air traffic controller in the U.S. Army for five years.

About BlueCross

BlueCross BlueShield of Tennessee's mission is to provide its customers and communities with peace of mind through affordable solutions for health and healing, life and living. Founded in 1945, the Chattanooga-based company is focused on reinventing the health plan for its 3 million members in Tennessee and across the country. Through its integrated health management approach, BlueCross provides patient-centric products and services that drive health improvement and positively impact health care quality and value. BlueCross BlueShield of Tennessee Inc. is an independent licensee of the BlueCross BlueShield Association. For more information, visit the company's website at