CHATTANOOGA, Tenn. — BlueCross BlueShield of Tennessee has promoted Clay Phillips to director of provider relations and communications. In this role, Phillips will work to improve relationships statewide with doctors and other medical professionals through enhanced engagement with the Tennessee Hospital Association, the Tennessee Medical Association and other professional provider associations.

“Clay has worked tirelessly to build relationships with providers over the past several years and I am confident that he is the person needed in this extremely important position,” said Mark Austin, senior vice president of network management for BlueCross. “BlueCross has thousands of providers in its networks across the state and his work will help build stronger foundations with them as we collectively strive to meet the quality and affordability needs of the Tennesseans we serve.”

Phillips has 13 years of health care experience as an attorney and government relations professional. Previously he served as interim director of network management at BlueCross which gives him valuable insight in communication with medical providers. In this position he focused on improving provider communication and began facilitating relationships with Tennessee’s professional provider associations.

Before working at BlueCross, Phillips was an associate at Miller & Martin where he specialized in health care law. He focused on matters pertaining to hospital and health care regulatory compliance with a particular emphasis on HIPAA Privacy compliance.

Clay received his Bachelor of Arts from Birmingham Southern College, and Juris Doctor from the University of Alabama. He is the former chairman of the government relations committee for the Nashville Bar Association; and a board member for the Tennessee Lobbyist Association and the Tennessee Health and Casualty Insurance Guaranty Association.

About BlueCross

BlueCross BlueShield of Tennessee's mission is to provide its customers and communities with peace of mind through affordable solutions for health and healing, life and living. Founded in 1945, the Chattanooga-based company is focused on reinventing the health plan for its 3 million members in Tennessee and across the country. Through its integrated health management approach, BlueCross provides patient-centric products and services that drive health improvement and positively impact health care quality and value. BlueCross BlueShield of Tennessee Inc. is an independent licensee of the BlueCross BlueShield Association. For more information, visit the company's website at