CHATTANOOGA, Tenn. — Mountain States Health Alliance (MSHA) and BlueCross BlueShield of Tennessee announced Friday that the two have reached a new agreement that will preserve access to care at MSHA facilities for all BlueCross members.

The new, four-year agreement becomes effective July 1, 2013; BlueCross members will have no gaps in their access to MSHA services. The agreement allows BlueCross members to continue to use services at all MSHA facilities on an in-network basis in the health plan’s Network P, S and V. Medicare Advantage and BlueCare Tennessee products are not impacted by the agreement; access for those members will continue without interruption as well.

"MSHA is committed to meeting the needs of our patients and the communities we serve, and we remain focused on our triple aim of providing the highest quality care and the best patient experience at the lowest cost possible," said Dennis Vonderfecht, MSHA president and CEO. "To that end, we’re very glad to be building on more than 60 years of good faith with BlueCross BlueShield of Tennessee by signing this new network agreement that will allow us to continue serving all BlueCross members with the high-quality, patient-centered care they expect from us."

“We’ve always had the utmost respect for Mountain States Health Alliance and quality of services they provide in the region and we are pleased to continue our long-standing relationship,” said Bill Gracey, president and CEO for BlueCross. “Both of our organizations understand it is important to our customers and communities to keep working together. By continuing to focus on our customers, we were able to reach an agreement that delivers strong value and serves the best interests for all involved over the next four years.”

About Mountain States Health Alliance

Mountain States Health Alliance, a not-for-profit health care organization based in Johnson City, Tenn., operates a family of hospitals serving a 29-county, four-state region (Northeast Tennessee, Southwest Virginia, Southeastern Kentucky and Western North Carolina). MSHA offers a large tertiary hospital, several community hospitals, two critical access hospitals, rehabilitation, a children’s hospital, a behavioral health hospital, home care and hospice services as well as a comprehensive medical management corporation. Its 13,500 team members, associated physicians and volunteers are committed to its mission of bringing loving care to health care. For more information, visit

About BlueCross

BlueCross BlueShield of Tennessee's mission is to provide its customers and communities with peace of mind through affordable solutions for health and healing, life and living. Founded in 1945, the Chattanooga-based company is focused on reinventing the health plan for its 3 million members in Tennessee and across the country. Through its integrated health management approach, BlueCross provides patient-centric products and services that drive health improvement and positively impact health care quality and value. BlueCross BlueShield of Tennessee Inc. is an independent licensee of the BlueCross BlueShield Association. For more information, visit the company's website at