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Around-the-Clock Support

Your employees are busy. Offering around-the-clock health support lets them get answers anytime, anywhere.

Feel better, faster.

When a fever strikes at 4 a.m. or sinusitis flares up in the middle of the workday, getting to the doctor’s office isn’t always practical. A phone consultation can quickly take care of many issues; the average call-back time for our Telehealth physicians is just 9 minutes. So your employees can start feeling better, faster.

Total Population Health Management

With a focus on “Every Member, Every Day,” we provide a personal level of support to each member wherever they are on the health continuum. We offer flexible strategies that let your employees manage conditions and overcome wellness barriers. We provide support for all health needs—from members who just need help making healthier choices to those facing complex, catastrophic illnesses.

Member Wellness Portal

Our member wellness portal at bcbst.com gives your employees the tools they need to take charge of their health, including self-directed coaching, health trackers, food and exercise diary and more.

Nurseline

Our nurses can provide symptom assessment and answer health-related questions via online chat or phone. They also provide support for members facing surgery or other major health decisions regarding appropriate levels of care. Available as an option.

Telehealth powered by BlueHealth Solutions℠

Telehealth lets your employees talk to board-certified doctors anywhere, anytime. Consultations are available via phone or secure video for most non-emergency medical conditions. Telehealth doctors can diagnose symptoms, prescribe medication and send prescriptions to your pharmacy of choice.

(Please note: Some state laws require that only a doctor can only prescribe medication in certain situations and may be subject to certain limitations. BlueCross members should have their prescriptions filled at a network pharmacy in compliance with the BlueCross drug formulary.) Available as an option.

Precious Cargo®

With our Precious Cargo program, expectant mothers can get personal education and support throughout their pregnancy. This program includes 24/7 telephone support, information on prenatal planning, exercise, nutrition and more. Available as an option.

 

For more information reach out to your BlueCross broker or account executive – or give us a call at (888)-924-2271.