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	Covering most health services that most Tennesseans need.	1st Quarter 2012

In this issue

Review your monthly statement of account

Adding a spouse to CoverTN coverage

Helping employees understand benefit limits

Finding In-Network Providers

Pregnant covered employee?

Reminder: Non-Sufficient Funds (NSF) Notices

Review your monthly statement of account

Review your monthly statement of account from CoverTN for accuracy and make changes in a timely manner.

Adding a spouse to CoverTN coverage

Spouses can be added to CoverTN coverage during the Open Enrollment period each year in October.

Helping your employees
understand benefit limits

CoverTN has a $25,000 annual plan payment maximum, as well as limits on particular kinds of services. There are also quarterly prescription drug payment limits. Read More

Finding In-Network Providers

While most providers will notify their patients if they leave our networks, members should always make sure their doctor is in Network V before they make their next visit.

Pregnant Covered Employee?

CoverTN members who become pregnant are eligible to enroll in TennCare or CoverKids HealthyTNBabies for maternity coverage.

Reminder: Non-Sufficient Funds (NSF) Notices

As a participating CoverTN employer, you are required to fund both your third and your employee's third of the required premium through the bank draft process. The State pays the final third. You must withhold your employee's third through payroll deduction.

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BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.

Call 1-888-887-3224, toll free, Monday-Friday, 8 a.m. to 6 p.m., ET, if you need help or need to speak with someone in another language. TDD/TTY users should call 1-866-591-2908. These services are free to enrollees. We do not allow unfair treatment in CoverTN. No one is treated in a different way because of race, color, birthplace, religion, language, sex, age, or disability. Do you think you've been treated unfairly? Do you have more questions or need more help? If you think you've been treated unfairly, call the Office of Non-Discrimination for free at 1-855-286-9085.

The information in this newsletter is not meant to take the place of a doctor's advice.

This document has been classified as public information.