Your time is valuable. Home delivery allows prescriptions to be delivered by mail directly to your home in plain, tamper-evident packaging. The new prescription home delivery service:
Check with your benefit administrator to see if the home delivery option is available. You can also call customer service at the number listed on the front of your ID card to verify if you have access to the prescription home delivery option.
View a brochure that highlights the advantages of prescription home delivery. ![]()
Getting Started
Getting started with the home delivery service is easy. All you need to do is call FastStart at 1-866-443-9159 today and follow the instructions below.
To transfer a prescription from a pharmacy, all you have to do is call FastStart. FastStart should be used for your first home delivery prescription order only. When you call 1-866-443-9159, just give the operator the following information:
Your physician will be contacted regarding your prescription. If your physician authorizes the prescription, your medication will be mailed to you. You will receive the medication 10 to 14 days from the time your order is placed.
Via Mail
You can also send your prescription order via mail. All you have to do is…
Refills Are Simple
If you already enjoy the benefits of prescription home delivery, it’s simple to order your medication refills. Request refills online at www.Caremark.com or by phone at 1-877-683-6837. Both are available 24 hours a day, seven days a week.
To refill your prescription via the Internet or phone, you will need: