Your time is valuable. Home delivery allows prescriptions to be delivered by mail directly to your home in plain, tamper-evident packaging. The new prescription home delivery service:

• Saves time since the home delivery pharmacy comes to you
• Offers convenience
• Provides privacy
• It may even save you money

Check with your benefit administrator to see if the home delivery option is available. You can also call customer service at the number listed on the front of your ID card to verify if you have access to the prescription home delivery option.

View a brochure that highlights the advantages of prescription home delivery.

Getting Started

Getting started with the home delivery service is easy. All you need to do is call FastStart at 1-866-443-9159 today and follow the instructions below.

To transfer a prescription from a pharmacy, all you have to do is call FastStart. FastStart should be used for your first home delivery prescription order only. When you call 1-866-443-9159, just give the operator the following information:

• The member ID number (on your member ID card)
• The name of the medications you need
• The shipping address
• Your credit card number and expiration date
• The physician name and phone number

Your physician will be contacted regarding your prescription. If your physician authorizes the prescription, your medication will be mailed to you. You will receive the medication 10 to 14 days from the time your order is placed.

Via Mail

You can also send your prescription order via mail. All you have to do is…

1. Get a written prescription from your doctor for up to a three-month supply of your medication, with three refills, if appropriate.
2. Print and complete the mail order service form.
3. Mail the completed form along with your new prescription to the address listed at the bottom of the form.
4. You will receive your medication, along with information about your medication, within 10 to 14 days from the time you mail your order.

Refills Are Simple

If you already enjoy the benefits of prescription home delivery, it’s simple to order your medication refills. Request refills online at www.Caremark.com or by phone at 1-877-683-6837. Both are available 24 hours a day, seven days a week.

To refill your prescription via the Internet or phone, you will need:

• Your prescription number
• Your five digit zip code
• Your credit card number and expiration date