All of Your Claims Info is Here.

See your claims history and review coverage details.

All of Your Claims Info is Here.

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Claims and Coverage

Every BlueCross member has benefits, but not every member has the same benefits. Login to see who is covered by your plan, view benefits, check copays and specific deductible amounts. To learn about the complete details of your plan, view and print your Evidence of Coverage (EOC).

It’s easy to find out how much your plan really pays for your healthcare with our Claims and Balances tools. Located in the BlueAccess member portal, these tools let you see medical, dental and prescription drug claims history as far back as 18 months.


The Claims Process

Network providers generally file claims for you within 180 days of your visit. Your Explanation of Benefits (EOB) will be available online as soon as the claim is posted. When you login to BlueAccess you’ll find important information about your claims processed by BlueCross BlueShield of Tennessee. If you choose to receive care from an out-of-network provider or if you use services other than those billed by a hospital or physician, you can file your own claim by downloading and completing a claim form.

Add It All Together

Compare what you paid at the time of service to the total cost of your health insurance claims, and see how much your plan is saving you. Find out the maximum amount you can pay out of your own pocket by reviewing your plan’s in-network and out-of-network maximums. Get to know how much you can expect to pay before your health insurance starts paying claims by understanding your plan’s deductible. Members with a health reimbursement account (HRA) or flexible spending account (FSA) can view information about their health care account.

The Year in Review

You can also download your yearly Personal Health Statement for a summary of expenses, activities and health care purchases for you and others covered on your plan.

Check to see if your claim has been processed and view your balance details.

Register or Log in to BlueAccess

Download commonly used claim forms and complete it yourself.

Get a Form

See who’s covered, what’s covered, and what you can expect to pay.

Register or Log in to BlueAccess

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