Covering most health services that most Tennesseans need. Fourth Quarter 2011


In this issue

How Can CoverTN Help You?

At BlueCross BlueShield of Tennessee

Regular business hours are from 8 a.m. to 6 p.m. ET, Monday through Friday

Member Services 1-888-887-3224
TDD/TTY (for the hearing impaired) 1-866-591-2908
24/7 Nurseline* 1-866-904-7477
Health Information Library* 1-800-999-1658
Drug Benefits Appeal 1-888-343-4232 (fax number)

At the State of Tennessee

Regular business hours are from 8 a.m. to 5 p.m. CT, Monday through Friday.


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®BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.

*24/7 Nurseline and Health Information Library are independent companies or services of independent companies serving CoverTN members.

The information in this newsletter is not meant to take the place of a doctor's advice.

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