Covering most health services that most Tennesseans need.

Second Quarter 2011

In this issue

How Can CoverTN Assist You?

At BlueCross BlueShield of Tennessee

Regular business hours are from 8 a.m. to 6 p.m. ET, Monday through Friday

Member Services 1-888-887-3224
TDD/TTY (for the hearing impaired) 1-866-591-2908
24/7 Nurseline* 1-866-904-7477
Health Information Library* 1-800-999-1658
Drug Benefits Appeal 1-888-343-4232 (fax number)
Care Management 1-800-225-8698
CareSmart® Disease Management 1-888-416-3025
CaringStart Maternity Program 1-888-416-3025

At the State of Tennessee

Regular business hours are from 8 a.m. to 5 p.m. CT, Monday through Friday.

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