Covering most health services that most Tennesseans need. 3rd Quarter 2012

 

 
 
In this issue
 

Safety and Quality of Care and Service

The safety, quality of care and service that your employee receives as a CoverTN member is important to you – and to us. That’s why BlueCross BlueShield of Tennessee (BCBST) has a Quality Improvement Program (QIP) that is evaluated each year for:

  • quality of care and services our members receive
  • appropriateness of care our members receive, and
  • access to providers

A few well-known outside quality groups have recognized BCBST’s QIP among the top of its class:

  • “Excellent” rating and full accreditation – National Committee for Quality Assurance (NCQA).
  • Full accreditation for Case Management and Consumer Education and Support programs – Utilization Review Accreditation Commission (URAQ).

Want to find out more about QIP?

Send requests to:
BlueCross BlueShield of Tennessee
Attn: Quality Management CH2.4
1 Cameron Hill Circle
Chattanooga, TN 37402
Sources:
https://www.urac.org/healthcare/accreditation/

 

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BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.

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The information in this newsletter is not meant to take the place of a doctor's advice.

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