Covering most health services that most Tennesseans need. 4th Quarter 2012


In this issue

Reminder: Non-Sufficient Funds (NSF) Notices

As a participating CoverTN employer, you are required to fund both your third and your employee's third of the required premium through the bank draft process. The State pays the final third. You must withhold your employee's third through payroll deduction.

  • If CoverTN receives a notice of NSF from your financial institution for a premium payment, we will contact you, the participating employer by phone.
  • After an NSF notice, we must receive and post to your account a cashier's check or certified check to cover the payment by the 25th of the month.
  • If we do not receive and post your premium payment by the 25th of the month, your coverage and subgroup will be terminated.
  • If terminated, you will not be able to reenroll, since new enrollment in CoverTN is closed.
  • Employees will be offered continued individual coverage and billed for the two-thirds portion of the premium payment for the current month due.

As a reminder, payment is due the first day of each month. BlueCross BlueShield of Tennessee drafts from your account the first business day of each month. If you have questions about the NSF process, call CoverTN Member Services.


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Do you need help in these languages: arabic symbol(Arabic); Bosanski (Bosnian); Kurdish-B (Kurdish-Badinani); Kurdish-S (Kurdish- Sorani); Soomaali (Somali); Español (Spanish); Nguoi Việt (Vietnamese)? CoverTN language and member services are free at 1-888-887-3224, Monday-Friday, 8 a.m. to 6 p.m. ET. For TDD/ TTY help call 1-866-591-2908. Federal and State laws protect your rights. They do not allow anyone to be treated in a different way because of: race, language, sex, age, color, birthplace, or disability. Need help? Call the Office of Non-Discrimination Compliance for free at 1-855-286-9085 or TTY: (877) 779-3103. BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association

The information in this newsletter is not meant to take the place of a doctor's advice.

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