Covering most health services that most Tennesseans need. 1st Quarter 2013

 

 
 
In this issue
 

New Prescription Drug Partnership with Express Scripts®

Your employees’ prescription drug benefit is now being managed for BlueCross BlueShield of Tennessee by Express Scripts. 

Your employees should show their CoverTN Member ID Card when they fill prescriptions. A new card was sent to all members in late December/early January. Members with questions about their ID card should call Member Services at 1-888-887-3224, toll-free, M-F, 8 a.m. to 6 p.m., Eastern Time.

Express Scripts offers many options to save your employees time and money, including Mail Order. Direct your employees to check our website at bcbst.com/pharmacy and look under the Member section for Tools and Forms and the Medco® Pharmacy Mail Order Form.

Questions about the prescription drug benefit should go to Member Services, 1-888-887-3224.

 

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Do you need help in these languages: arabic symbol(Arabic); Bosanski (Bosnian); Kurdish-B (Kurdish-Badinani); Kurdish-S (Kurdish- Sorani); Soomaali (Somali); Español (Spanish); Nguoi Việt (Vietnamese)? CoverTN language and member services are free at 1-888-887-3224, Monday-Friday, 8 a.m. to 6 p.m. ET. For TDD/ TTY help call 1-866-591-2908. Federal and State laws protect your rights. They do not allow anyone to be treated in a different way because of: race, language, sex, age, color, birthplace, or disability. Need help? Call the Office of Non-Discrimination Compliance for free at 1-855-286-9085 or TTY: (877) 779-3103. BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association

The information in this newsletter is not meant to take the place of a doctor's advice.

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