Covering most health services that most Tennesseans need. 1st Quarter 2013


In this issue

Does Your Enrolled Employee Need Maternity Coverage?

Maternity benefits are not included as a benefit under CoverTN. Members who become pregnant should take the following steps:

  • Contact CoverKids as soon as she knows she is pregnant. CoverKids will determine if she is eligible for TennCare OR HealthyTNBabies during the pregnancy. The CoverKids Customer Service toll-free number is 1-866-620-8864.
  • Members eligible for HealthyTNBabies must keep their CoverTN coverage throughout the pregnancy. In this case, CoverTN would continue to cover services not related to the pregnancy. Members who drop their CoverTN coverage may no longer be eligible for HealthyTNBabies.
  • Members eligible for TennCare do not have to remain enrolled in CoverTN, since TennCare covers all services during the pregnancy. However, they may choose to remain enrolled in CoverTN to avoid any future break in coverage.

Once the pregnancy has ended and employees (as former CoverTN members) are no longer eligible for TennCare, they may contact CoverTN to request to be reenrolled in CoverTN. The Member Services toll-free number is 1-888-887-3224 (TDD/TTY 1-866-591-2908). Their effective date in CoverTN will be based on the date the enrollment form is processed. Encourage enrolled employees who become pregnant to reenroll as soon as their pregnancy ends. That way, they can avoid a possible break in coverage.


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Do you need help in these languages: arabic symbol(Arabic); Bosanski (Bosnian); Kurdish-B (Kurdish-Badinani); Kurdish-S (Kurdish- Sorani); Soomaali (Somali); Español (Spanish); Nguoi Việt (Vietnamese)? CoverTN language and member services are free at 1-888-887-3224, Monday-Friday, 8 a.m. to 6 p.m. ET. For TDD/ TTY help call 1-866-591-2908. Federal and State laws protect your rights. They do not allow anyone to be treated in a different way because of: race, language, sex, age, color, birthplace, or disability. Need help? Call the Office of Non-Discrimination Compliance for free at 1-855-286-9085 or TTY: (877) 779-3103. BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association

The information in this newsletter is not meant to take the place of a doctor's advice.

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