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Know Then Go

Get the most from your BlueNetworkSM benefits:

  • Use the “Find a Doctor” tool on or our mobile app to find a doctor or hospital in your network. Or call us – we can help! (our number is on the back of your member ID card)
  • All of our networks include quality doctors and hospitals.
  • If you use a doctor or hospital not in your network, you will pay more for your care (and BlueCross will pay less, even in an emergency situation).
  • Network doctors and hospitals offer specially negotiated rates for services, so you pay a lower copay.
  • You will pay a higher deductible, copay or coinsurance for out-of-network providers (you will also pay the difference between what your doctor charges for care and what BlueCross agreed to pay – also known as balance billing).

Get Fit for Less with FitnessBlueSM

Controlling Health Care Costs: What You Can Do

A Good Deal

It’s a New Day in Health Care: What to Expect

What the Health Care Law Means for You

You’ve probably heard about the health care law. It affects everyone, so it’s important to know what the law means for you – even if you’re already covered.

Know then Go title with doctor nurse giving shot to child

Focus on Preventive Services

Preventive services catch possible health problems early. Simply put, common health conditions are easier – and less expensive – to treat if they’re caught before they become serious.

Know Your Rights

Notice of Information Privacy Policies and Practices


BlueReview 2013 is one more way BlueCross BlueShield of Tennessee is working to keep you informed about health and wellness, and the added benefits and services you receive from your health benefit plan. To learn more about your specific benefits and coverage, consult your plan materials or Evidence of Coverage. As a BlueCross BlueShield of Tennessee member, you have certain rights, responsibilities and expectations. Learn more about your Member Rights and Responsibilities at Questions? Just call the Customer Service number listed on your BlueCross BlueShield of Tennessee member ID card or visit

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