This Web page is specifically designed for TVA employees, their dependents and retirees enrolled in or eligible for a TVA-sponsored medical plan administered by BlueCross BlueShield of Tennessee.
BlueCross BlueShield of Tennessee administers three medical plan options and a vision plan option for TVA.You can also access decision support tools and your personal claims information through BlueAccess. BlueAccess enables you to view information in a secure online environment, just as it appears right now in our customer service area.
|
If you have any questions, please feel free to contact our Customer Service Department at 1-800-245-7942 from 8 AM to 5:15 PM Eastern Time, Monday through Friday. |
Personalized Services
- BlueAccess
Includes Online EOBs and Member Self-Service where
you can view claims and benefit information - Medical Plan Comparison
Get a side-by-side comparison of your plan options - Your Health Resource
Personalized care guide and medical news - Walking Works
Mile logging and walking information - BluePerks
Member discounts for weight-loss programs, cosmetic services and more
Health Resource Tools
- Prescription Drug Information
The above link will direct you to the Express Scripts website. - Online Personal Health Record (ActivePHR)
Access your personal health record with ActiveHealth. - NurseLine
Click this link to view the toll-free number for 24/7 Nurseline services.
Decision Support Tools
Vision Plan Information & Links
- VisionBlue Select Providers
Locate a VisionBlue "Select" Provider. TVA members should use a provider in the Select Vision Network. This link is automatically routed to the Select Provider Network. - EyeMed Vision Benefit Summary
Review your Vision benefits and copayments. - Vision Blue Frequently Asked Questions
View Frequently Asked Questions related to Vision coverage. - Vision Discount Program Flier
View a flier that describes your vision discounts. - EyeMed Out of Network Provider Claim Form
Print a claim form when you use an out of network vision provider.
Medical Plan Information & Links
- Find a Doctor
Locate a physician or hospital in your network - Hospital Quality
Comparison of hospitals based on condition treated/procedure performed - Hospital Cost Comparison
Comparative costs of hospitals
BlueAccess
What is BlueAccess?
BlueAccess enables you to view up-to-date policy and claim information in a secure online environment.
Flu/Immunization Claim Form
If you received a flu shot and the provider did not file the claim for you, click the link above to print a claim form and submit for reimbursement. Instructions are provided.
© 1998-2013 BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.
