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Numbers for Assistance

Commercial/MedicareAdvantage/CoverTN call in numbers

Behavioral Health Support/Questions for PCPs: 1-800-776-2466

Referral Assistance is available Monday through Friday, 8 a.m. to 5 p.m., ET. The Referral Line is a Tennessee-based resource staffed by people who are familiar with local resources and can arrange for care and save you or your office staff valuable time.

 

Physician Assist Line: 1-888-334-2273

Telephone consultation services provided by Behavioral Health Peer Advisors who are Board Certified Psychiatrists are available to discuss all aspects of mental health and substance abuse treatment including medications Monday through Friday, 9 a.m. – 5 p.m., ET. Identify yourself as a primary care provider seeking psychiatric consultation services.

 

Crisis for any BCBST/VSHP Member

Mobile Crisis Line: 1-855-274-7471
This number triages for crisis services or involuntary admissions to inpatient facilities.

 

VSHP/BlueCare call in numbers

BlueCare PCP Referral Line: 1-800-367-3403
VSHP Referral Assistance is available Monday through Friday, 8 a.m. to 5 p.m., ET. The Referral Line is a Tennessee-based resource staffed by people who are familiar with local resources and can arrange for care and save you or your office staff valuable time.

 

BlueCare Psychiatric Consultation Line: 1-877-241-5575
Telephone consultation services provided by Behavioral Health Peer Advisors who are Board Certified Psychiatrists are available to discuss all aspects of mental health and substance abuse treatment including medications Monday through Friday, 9 a.m. – 5 p.m., ET. Identify yourself as a TennCare primary care provider seeking psychiatric consultation services.