| Web site: | www.bcbst-medicare.com |
| BlueAdvantage Provider Service: | 1-800-841-7434 8 a.m. to 9 p.m. EST, 7 days a week. |
| Advance Determinations: | 1-800-924-7141 |
| Claims: | BlueCross BlueShield of Tennessee Attn: BlueAdvantage 1 Cameron Hill Circle Ste 0002 Chattanooga, TN 37402-0002 |
| BlueAdvantage UM Reopening: | BlueCross BlueShield of Tennessee Attn: BlueAdvantage UM Reopening 1 Cameron Hill Circle Ste 0005 Chattanooga, TN 37402-0005 |
| Claims Reconsideration: | BlueCross BlueShield of Tennessee Attn: BlueAdvantage Customer Service 1 Cameron Hill Circle Ste 0005 Chattanooga, TN 37402-0005 |
| Level 2 Appeals: | BlueCross BlueShield of Tennessee Attn: Provider Network Mgt/ Provider Appeals Coor. 1 Cameron Hill Circle Ste 0039 Chattanooga, TN 37402-0039 |
| Caremark Help Desk | 1-800-364-6331 |
| BlueAdvantage Fax number: | (423) 535-5498 |
| BlueCard Host Services | 1-800-705-0391 |
| E-mail questions/inquiries | BlueAdvantageClaims@bcbst.com |