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Provider Service Lines

Featuring “Touchtone” or “Voice Activated” Responses
Note: If you have moved, acquired an additional location, or made other changes to your practice, choose the “touchtone” option or just say “Network Contracts or Credentialing” when prompted, to easily update your information.

Commercial Service Lines 1-800-924-7141

Monday–Friday, 8 a.m. to 6 p.m. (ET)

Commercial UM 1-800-924-7141

Monday–Thursday, 8 a.m. to 6 p.m. (ET)
Friday, 9 a.m. to 6 p.m. (ET)

Federal Employee Program 1-800-574-1003

Monday-Friday, 8 a.m. to 6 pm. (ET)

eBusiness Technical Support

Phone: Select Option 2 at (423) 535-5717
e-mail: eBusiness_service@bcbst.com
Monday–Thursday, 8 a.m. to 6 p.m. (ET)
Friday, 9 a.m. to 6 p.m. (ET)

BlueCard

Benefits & Eligibility 1-800-676-2583
All other inquiries 1-800-705-0391
Monday–Friday 8 a.m. to 6 p.m. (ET)

BlueCare 1-800-468-9736

Monday – Friday, 8 a.m. to 6 p.m. (ET)

TennCareSelect 1-800-276-1978

Monday – Friday, 8 a.m. to 6 p.m. (ET)

CoverKids 1-800-924-7141

Monday - Friday, 8 a.m. to 6 p.m. (ET)

CHOICES 1-888-747-8955

Monday – Friday, 8 a.m. to 6 p.m. (ET)

BlueCare PlusSM 1-800-299-1407

Monday – Friday, 8 a.m. to 6 p.m. (ET)

BlueChoiceSM 1-866-781-3489

Monday – Friday, 8 a.m. to 6 p.m. (ET)

SelectCommunity 1-800-292-8196

Monday – Friday, 8 a.m. to 6 p.m. (ET)

BlueAdvantage 1-800-841-7434

Monday – Friday, 8 a.m. to 5 p.m. (ET)

BlueAdvantage Group 1-800-818-0962

Monday – Friday, 8 a.m. to 5 p.m. (ET)

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eBusiness Tools & Resources

Access benefit and eligibility details, submit electronic claim transactions and much more – all to help reduce your administrative costs.Learn More

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Use our Find a Provider directory to look-up doctors, hospitals and other providers by network, specialty and location.

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