electronic claims
Effective July 1, 2013, all network providers are required to submit claims electronically rather than by paper format. Submitting claims electronically will ensure compliance with the terms of the Minimum Practitioner Network Participation Criteria as well as lower costs and streamline adjudication. This effort is consistent with the health care industry's movement toward more standardized and efficient electronic processes.
Key advantages to submitting electronically are:
- Earlier payments;
- More secure submission process;
- Reduced administrative costs
- Less paper storage.
More information regarding submitting electronic claims can be found here. For assistance with BlueAccess, please contact eBusiness Service at 423-535-5717, Option 2, Monday through Thursday, 8 a.m. to 5:15 p.m., Friday 9 a.m. to 5:15 p.m. (ET), or via e-mail at eBusiness_Service@bcbst.com.
electronic funds transfer (eft)
Effective April 1, 2013 all network providers are required to receive payments by Electronic Funds Transfer (EFT) to remain in compliance with the terms of the Minimum Practitioner Network Participation Criteria outlined in the Provider Administration Manual.
Key advantages to receiving electronic payments are:
- Earlier payments;
- More secure payment process;
- Reduced administrative costs
- Less paper storage.
More information regarding Electronic Funds Transfer (EFT) can be found here. For assistance with BlueAccess, please contact eBusiness Service at 423-535-5717, Option 2, Monday through Thursday, 8 a.m. to 5:15 p.m., Friday 9 a.m. to 5:15 p.m. (ET), or via e-mail at eBusiness_Service@bcbst.com.
