Quality Initiatives

BlueCross Blue Shield of Tennessee (BCBST) and BlueCare Tennessee are continuously working on improving the quality of care for our members in all lines of business. One way the quality of care is verified is through industry standard performance measures. Providers play an important role as our partner for our members’ care.  Here are some resources to assist you.

TOOLKITS

PROVIDER MATERIALS

MEMBER MATERIALS

MONTHLY QUALITY INITIATIVE FOCUS

May 2013: Behavioral Health

PATIENT SAFETY