Providing consumers with quality services is one of our top priorities. Because we strive to meet and exceed quality standards, we have earned several accreditations from URAC, a national leader in recognizing the efforts of health and managed care companies.
URAC has been providing accreditation programs based on a broad spectrum of health care services since 1990. Their programs are rigorous and require on-site and committee reviews.
We were the first health plan in the nation to earn URAC’s prestigious Consumer Education and Support (CES) accreditation. The CES accreditation ensures consumers receive relevant and accessible information to manage their own health care decisions. The accreditation’s standards include wellness education, financial and clinical decision-making tools, and personal consumer support.
We have also received URAC accreditation in the areas of Health Utilization Management, Case Management, Health Provider Credentialing and Core Standards. Accreditation in these important health services means our customers receive services that have met nationally recognized standards for quality and accountability.
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