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Mission, Values & Beliefs

BlueCross BlueShield of Tennessee’s reputation is built on the integrity and excellence of our employees. Our commitment to community service extends beyond our role as a health care company to have a positive impact on the communities we serve.

Mission

Provide peace of mind to our customers and communities through affordable solutions for health and healing, life and living.

Vision

To be the preferred, leading health solutions company, recognized for delivering value and improving health and quality of life for the people we serve.

Values

Offering quality service to our customers is at the heart of everything we do at BlueCross. Our more than 5,000 employees are dedicated to providing a customer-centric approach to health benefits.

Each day, we strive to:

  • Design and manage health care benefit plans that meet the needs of today’s individuals, families and employers
  • Provide superior service
  • Nurture a skilled and diverse workforce
  • Build strong partnerships with doctors, hospitals and other providers

Because we have a proud tradition of integrity as a company, our employees are trustworthy resources for our customers. We keep our promises and fulfill our compliance obligations while maintaining the confidentiality of the people we serve.

  • Why BCBST

    Why BCBST

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