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Quality products and services are a top priority for BlueCross BlueShield of Tennessee. In meeting or exceeding nationwide standards, the company has earned accreditation from URAC for the following:

Quality Managed Care Services

BlueCross BlueShield of Tennessee has earned URAC accreditation in the areas of Health Utilization Management, Case Management, Health Provider Credentialing, and Core standards. Accreditation in these important health services helps assure customers and members that they are receiving services that have met nationally recognized standards for quality and accountability.

Commitment to Consumerism, Education and Support

BlueCross BlueShield of Tennessee is the first health plan in the nation to earn URAC’s Consumer Education and Support (CES) accreditation. The CES accreditation ensures that health plans provide consumers with relevant and accessible information to manage their own health care decisions in the growing consumer directed health plan environment. Among the accreditation’s standards are wellness education, financial and clinical decision-making tools and personal consumer support.

About URAC

URAC is a leader in the accreditation of health and managed care organizations. Founded in 1990, URAC currently offers 16 accreditation programs that span a broad spectrum of health care services. The accreditation process takes approximately three to six months to complete and consists of a rigorous desktop, onsite, and committee review of an organization's structure and operations.