I Want to See

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I Want to See

Making a better state is our business

We’re a tax-paying, not-for-profit health insurer. That means we answer to our members, not shareholders. We help our members by providing high-quality, cost-effective health plans and wellness services. And we serve our communities through charitable giving and volunteering.

Making a better state is our business

We’re a tax-paying, not-for-profit health insurer. That means we answer to our members, not shareholders. We help our members by providing high-quality, cost-effective health plans and wellness services. And we serve our communities through charitable giving and volunteering.

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Who we serve

Our organization provides peace of mind with a wide range of health plans, benefit products and wellness services to more than 3.5 million people. We’re independent and governed by our own board of directors. Despite being a not-for-profit, we’re taxed and regulated in the same way as other insurers. And we’re making a positive economic impact for our state – generating jobs, household income and tax revenue for Tennessee that wouldn’t exist if we were based elsewhere.

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Our mission

Peace of mind through better health

Our mission is the motivating force behind the decisions we make each day. It’s centered on our members, but extends to our business partners and Tennessee as a whole.

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Our values

We value our relationships with:

  • Our customers
  • Our business partners
  • Our employees

And in those relationships, we value:

  • Innovation and agility
  • Collaboration
  • Exceptional service

All of these are underscored by a constant foundation of integrity and trust.

Each day, we strive to:

  • Design and manage health care benefit plans that meet the needs of today’s customers and employers
  • Nurture a skilled and diverse workforce
  • Build strong partnerships with doctors, hospitals and other providers
our values photo

Our values

We value our relationships with:

  • Our customers
  • Our business partners
  • Our employees

And in those relationships, we value:

  • Innovation and agility
  • Collaboration
  • Exceptional service

All of these are underscored by a constant foundation of integrity and trust.

Each day, we strive to:

  • Design and manage health care benefit plans that meet the needs of today’s customers and employers
  • Nurture a skilled and diverse workforce
  • Build strong partnerships with doctors, hospitals and other providers

Being a trusted partner for better health

As the state’s largest health plan company, we:

  • Provide benefits to about 11,000 companies
  • Work with 29,000+ network providers in Tennessee
  • Pay more than 56.4 million claims per year on behalf of our members, totaling around $14 billion
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Contributing to and cheering on the community

We live in the Volunteer State, and we are passionate about giving back to the communities we serve.

Our contributions include:

  • Giving $10 million each year to improve community health in Tennessee
  • Donating tens of thousands of volunteer hours
  • Supporting major statewide sponsorships, including TSSAA football and basketball championships and Tennessee Senior Olympics

Visit www.bettertennessee.com to read personal stories of positive change powered by our charitable contributions.

our values photo

Contributing to and cheering on the community

We live in the Volunteer State, and we are passionate about giving back to the communities we serve.

Our contributions include:

  • Giving $10 million each year to improve community health in Tennessee
  • Donating tens of thousands of volunteer hours
  • Supporting major statewide sponsorships, including TSSAA football and basketball championships and Tennessee Senior Olympics

Visit www.bettertennessee.com to read personal stories of positive change powered by our charitable contributions.