As COO of BlueCross BlueShield of Tennessee, Scott is responsible for day-to-day management and operation of the state’s largest health insurer, with 6,000 employees serving 11,000 Tennessee businesses and 3.4 million members throughout the state and across the nation.
Scott takes an active role in developing the long-range goals, plans and objectives of the organization. A believer in focused energy and execution, he leads his operations teams – including customer service, claims, clinical staff, provider networks, marketing, and information systems – to succeed by remembering the ultimate customer, and always relating to their needs.
Joining BlueCross in 2011 as president and CEO of BlueCare Tennessee, our company’s Medicaid managed care subsidiary, Scott has successfully infused each team he has led with the drive to continually perform and advocate on behalf of our members.
Under his leadership, the company has the fastest growing Medicare Advantage membership in the state. And BlueCare Tennessee now serves more than 550,000 Medicaid members under a contract with the state Bureau of TennCare – a contract we have supported since the TennCare program’s inception more than 20 years ago.
Raised in Knoxville, Scott earned both a Bachelor’s degree in Economics and a Master’s in Public Administration from the University of Tennessee.