Covering most health services that most Tennesseans need. 1st Quarter 2012


In this issue

Review your monthly statement of account

Review your monthly statement of account from CoverTN for accuracy and make changes in a timely manner.

Besides the Due Date, items important to review include:

  • Billing address and Recipient. Is this your current address? Is the Recipient the name of the person responsible (group contact) for submitting changes and adjusting the statement? If changes need to be made, contact CoverTN Member Services.
  • Current member details. This lists each member, his/her identification number, type of coverage, plan ID and premium amount. Is there someone who is no longer employed by your company? Are there new employees that need to apply? Contact CoverTN Member Services if you need to make changes.

For more information about your monthly statement of account, consult your Business Owner's Reference Manual 2012.


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BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.

Call 1-888-887-3224, toll free, Monday-Friday, 8 a.m. to 6 p.m., ET, if you need help or need to speak with someone in another language. TDD/TTY users should call 1-866-591-2908. These services are free to enrollees. We do not allow unfair treatment in CoverTN. No one is treated in a different way because of race, color, birthplace, religion, language, sex, age, or disability. Do you think you've been treated unfairly? Do you have more questions or need more help? If you think you've been treated unfairly, call the Office of Non-Discrimination for free at 1-855-286-9085.

The information in this newsletter is not meant to take the place of a doctor's advice.

This document has been classified as public information.

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