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Have a Medical Question?

Get free answers from our 24/7 nurseline.

Have a Medical Question?

24/7 Nurseline and Chronic Condition Support

Answers to your medical questions are just a phone call (or web chat) away. Our free Nurseline* gives you 24/7/365 access to nurses who can answer your questions.

Nurses can provide:

  • Immediate symptom assessment and direction to the appropriate level of care
  • Answers to any health-related questions or concerns
  • Decision support

Talk to a Nurse Today

Connect to Nurseline by phone at 1-800-818-8581 or via web chat on BlueAccessSM.

No matter your health concern — a child’s fever, possible food poisoning, a sprained ankle or something else entirely — a compassionate nurse is here to help.

Chronic Condition Management: Tools for a Healthier Life

Our Chronic Condition Management program can give you the help and support you need to live a healthy life.

If you have a chronic health condition, you may be eligible to work with a specialized nurse. Our Chronic Condition Management nurses support conditions including:

  • Asthma
  • Diabetes
  • Chronic obstructive pulmonary disease (COPD)
  • Coronary artery disease (CAD)
  • Congestive heart failure

Log in to learn more about Nurseline or to start a web chat.

*Note: Not all health plans include access to all BlueHealth Solutions resources.

Are You an Employer or Broker?

Learn more about what BlueHealth Solutions can do for you

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Member Discounts

Our Blue365® member discount program gives you access to exclusive health and wellness deals. If you're a member, start saving with Blue365 today.

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Your Life Is Mobile. So Are We.

With the myBlue TN app you can locate a doctor or health care facility, and access your benefit information on the go.

Download Now