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This Web page is specifically designed for TVA employees, their dependents and retirees enrolled in or eligible for a TVA-sponsored medical plan administered by BlueCross BlueShield of Tennessee.

BlueCross BlueShield of Tennessee administers three medical plan options and a vision plan option for TVA.You can also access decision support tools and your personal claims information through BlueAccess. BlueAccess enables you to view information in a secure online environment, just as it appears right now in our customer service area.

If you have any questions, please feel free to contact our Customer Service Department at 1-800-245-7942 from 8 AM to 5:15 PM Eastern Time, Monday through Friday.

Personalized Services

Health Resource Tools

Decision Support Tools

Vision Plan Information & Links

Medical Plan Information & Links     



What is BlueAccess?
BlueAccess enables you to view up-to-date policy and claim information in a secure online environment.

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Flu/Immunization Claim Form
If you received a flu shot and the provider did not file the claim for you, click the link above to print a claim form and submit for reimbursement. Instructions are provided.