Our convenient, self-service provider portal

Go to Availity

I Want to See


Our convenient, self-service provider portal

Learn More


BlueCross partnered with Availity to enhance our online tools and to offer our providers a wider range of web-based products and services. Availity offers a multi-payer portal solution that gives physicians, hospitals and other health care providers secure access to multiple payers’ information through a single sign-on with BlueCross and other participating health care plans.

Log in to the Availity Provider Portal to check eligibility and benefits, request claim status and view remittance advices, plus BlueCross-specific features. You may also want to share this Availity information with any Third Party Billing Agent acting on your behalf.

For FAQs and more information about using Availity, visit Availity.com/bcbst. You'll also be able to sign up for a helpful webinar hosted by the Availity team.

For questions about the Availity Web Portal, you can call Availity Client Services at 1-800-AVAILITY (1-800-282-4548), Monday through Friday from 8 a.m. to 7 p.m. ET, excluding holidays.

As always, please contact your eBusiness Regional Marketing Consultant with any questions for BlueCross.

eBusiness Technical Support

Monday through Thursday, 8 a.m. to 6 p.m., ET and Friday, 9 a.m. to 6 p.m., ET
P: (423) 535-5717, Select Option 2
Email: eBusiness_service@bcbst.com

East Tennessee

Faith Daniel
P: (423)535-6796
Email: Faith_Daniel@bcbst.com

Middle Tennessee

Faye Mangold
P: (423)535-2750
Email: Faye_Mangold@bcbst.com

West Tennessee

Debbie Angner
P: (423)535-2285
Email: Debbie_Angner@bcbst.com

Find What You Need on Availity

Availity Webinar Information

Find informative webinars and information you need on Availity.

Visit Availity.com/bcbst

BlueAlert Provider Newsletter

Our latest BlueAlert edition is available online.

Download The Current Issue

See the Archives

Are You a Provider Needing to Make a Referral?

Use our directory to find providers and make referrals.

Use our provider referral directory.