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BlueCross partnered with Availity to enhance our online tools and to offer our providers a wider range of web-based products and services. Availity offers a multi-payer portal solution that gives physicians, hospitals and other health care providers secure access to multiple payers’ information through a single sign-on with BlueCross and other participating health care plans.

Log in to the Availity Provider Portal to check eligibility and benefits, request claim status and view remittance advices, plus BlueCross-specific features. Click here for additional information about the BlueCross-specific features and how to register with Availity. You may also want to share this Availity information with any Third Party Billing Agent acting on your behalf.

Learn more about BlueCross-specific features like the payer space, which lets you see updates from BlueCross and use other applications. For example, you’ll use the payer space when you visit our Quality Care Rewards tool.

For FAQs and more information about registering with Availity, visit Availity.com/bcbst.

For questions about the Availity Web Portal, you can call Availity Client Services at 1-800-AVAILITY (1-800-282-4548), Monday through Friday from 8 a.m. to 7 p.m. ET, excluding holidays.

As always, please contact your eBusiness Regional Marketing Consultant with any questions for BlueCross.


eBusiness Technical Support

Monday through Thursday, 8 a.m. to 6 p.m., ET and Friday, 9 a.m. to 6 p.m., ET
P: (423) 535-5717, Select Option 2
Email: eBusiness_service@bcbst.com

East Tennessee

Faith Daniel
P: (423)535-6796
Email: Faith_Daniel@bcbst.com

Middle Tennessee

Faye Mangold
P: (423)535-2750
Email: Faye_Mangold@bcbst.com

West Tennessee

Debbie Angner
P: (423)535-2285
Email: Debbie_Angner@bcbst.com

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