Welcome to BlueCross BlueShield of Tennessee BlueAccess. BlueAccess allows you to view benefits information in a secure environment, just as it appears right now in our computer system.
With e-Health Services, you can
- verify benefits, including eligibility and coverage details
- check medical, behavioral health and dental claim status (excludes prescription drug claims)
- look up prior authorization status
- order replacement ID cards
- enroll new Employees and their Dependents
- terminate coverage for an Employee and/or Dependents
- make changes to employee subgroup and or Department ID
- change employee and dependent personal information such as birthdate or sex
- make eligibility changes such as changing employee benefits/coverage or adding dependents
- e-Billing—Review past history of billing or premium invoices and create a real time member roster. Currently only available to some groups.
- View/Print Bill—View and/or print your monthly statement of account.
- Pay Your Bill Online—Pay your monthly statement of account using an electronic check.
- View reports—View in PDF format the available Report Packages for your groups.
- Internet reporting —Run reports and analyze your data.
- HIPAA Tool Kit—HIPAA Privacy Compliance Tool
Some options in BlueAccess are not available to all groups due to HIPAA restrictions.