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BlueAccess for Members

BlueAccess for Members

Welcome to BlueAccess, a secure area of bcbst.com, where you can view your benefit information in a secure environment, with online speed and convenience. Log in to the right, or if you haven't registered, register now.

With Member Self-Service (formerly e-Health Services), you can

  • verify your benefits, including eligibility and coverage details
  • check claim status (medical, behavioral health and dental, excluding prescription drug claims)
  • look up prior authorization status
  • order replacement ID cards

You can also view your Explanation of Benefits (EOB) online.

Your EOB lists the service charges on your health care claim, how much your plan pays and how much you are to pay.


What is BlueAccess?
BlueAccess enables you to view up-to-date policy and claim information in a secure online environment.


First time users must complete registration.