BlueAccess for Providers

BlueAccess for Providers

Welcome to BlueAccess, the secure area of, where you can view benefit information in a secure environment, with online speed and convenience. Register now.

Service Center

  • View eligibility & Benefits, claim status, authorizations and other insurance information for Commercial, BlueCare/TennCare Select and BlueAdvantage members

BlueCard / FEP

  • View eligibility & Benefits and claim status for out of state and federal employee program (FEP) members
  • Submit out of state member authorizations through the Electronic Provider Access (EPA) link

Inter-Plan Medical Policy and Pre-Authorization

  • Enables provider to look up Medical Policy & General Pre-Certification / Pre-Authorization requirements applicable for out of state members

Real Time Claim Estimates / Adjudication (RTCA)

  • Estimate claims to obtain member liability for Commercial, BlueCare/TennCare Select and BlueAdvantage members.
  • Claims may be submitted directly to BCBST


  • A long term care program for TennCare members

Provider Initiated Notices

  • Supports the Bureau of TennCare requirement for all members being discharged from any behavioral health care service be notified of their rights to appeal that discharge decision

Transparency Review – Physician Quality Information

  • Providers can review their individual quality data used for consumer transparency in relation to their peers

Provider Ratings Review

  • BlueCross BlueShield Association mandated program that allows members to rate physicians with which they have had interations

Additional Provider Services

  • View / Print Remittance Advice information for all BCBST lines of business
  • Claims Acknowledgement Report for Electronic Submissions (version 5010)
  • BlueCare Home Health tool provider Home Health Agency performance
  • PCP Member Roster to view members associated with provider by network line of business


What is BlueAccess?
BlueAccess enables you to view up-to-date policy and claim information in a secure online environment.


First time users must complete registration.

View Registration Instructions