Welcome to BlueAccess, the secure area of bcbst.com, where you can view benefit information in a secure environment, with online speed and convenience. Register now.
With e-Health Services, you can view eligibility and claims inquiry for Bluecare. For Commercial you can
- verify benefits, including eligibility and coverage details
- check medical, behavioral health and dental claim status (excludes prescription drug claims)
- look up prior authorization status
- submit Inpatient Authorization request
- submit Outpatient Procedure Authorization request
- submit 23-hour Observation Authorization request
e-Health Services Help Documents
Additional services are available with BlueAccess:
- FEP—Check claims status, coverage and eligibility.
- PCP Membership Rosters—Access your PCP membership rosters for BlueCare, TennCareSelect, and BPN lines of business.
- Practitioner Practice Pattern Analysis—See your PPAs.
- Remittance Advice—View and/or print your Remittance Advice.