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BlueAccess for Providers

BlueAccess for Providers

Welcome to BlueAccess, the secure area of bcbst.com, where you can view benefit information in a secure environment, with online speed and convenience. Register now.

With e-Health Services, you can view eligibility and claims inquiry for Bluecare. For Commercial you can

  • verify benefits, including eligibility and coverage details
  • check medical, behavioral health and dental claim status (excludes prescription drug claims)
  • look up prior authorization status
  • submit Inpatient Authorization request
  • submit Outpatient Procedure Authorization request
  • submit 23-hour Observation Authorization request

e-Health Services Help Documents

Additional services are available with BlueAccess:

  • FEP—Check claims status, coverage and eligibility.
  • PCP Membership Rosters—Access your PCP membership rosters for BlueCare, TennCareSelect, and BPN lines of business.
  • Practitioner Practice Pattern Analysis—See your PPAs.
  • Remittance Advice—View and/or print your Remittance Advice.


What is BlueAccess?
BlueAccess enables you to view up-to-date policy and claim information in a secure online environment.


First time users must complete registration.

View Registration Instructions