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Awards & Recognition

Our employees work hard to ensure you have access to the innovative, cost-effective tools you need to manage your health care – and those efforts haven’t gone unnoticed. The superior service we provide has been recognized by groups ranging from industry analysts to civic and non-profit organizations.

Here are just a few of the awards and honors BlueCross has won in recent years:


Corporate Culture

  • #33, Best Employers for Diversity – Forbes
  • #491, America's Best Large Employers – Forbes


Corporate Culture

  • Top 11 Regional Companies, diversity and inclusion management – Chattanooga Urban League, DiversityInc
  • Legacy Award, Vice President of Diversity and Inclusion Ron Harris – National Organization for Workforce Diversity
  • Next Practice Award, innovations and achievement in the advancement of people practices – i4cp

Leadership in Healthcare

  • 2017 Case in Point Platinum Awards, BlueCare Population Health - DecisionHealth
  • In Charge, Vice President of Network Innovations Clay Phillips – Nashville Post
  • 2017 Tom C. Sharp Pharmacist of the Year, Robert “Ned” Giles Jr. – Tennessee Pharmacists Association
  • American Cancer Society’s Tennessee Committee on Colorectal Screening, Director of Medicare Advantage Quality Improvement and STARS Programs Ann Rakes, American Cancer Society
  • 2017 Health Hero Award, Vice President of Network Innovation Clay Phillips, Nashville Business Journal
  • Governance & Monitoring Award, Corporate Compliance – Health Ethics Trust
  • Training Vignettes Award, Corporate Compliance training videos – Health Ethics Trust
  • Medicare Program Audit Protocol Award, Corporate Compliance for Medicaid program management – Health Ethics Trust
  • Keep It Moving! Award, Corporate Compliance for best practices streamlining processes and technology – Health Ethics Trust

Quality Assurance and Service

  • 2017 U.S. Member Health Plan Study, Customer Satisfaction (East South Central) - JD Power and Associates
  • First Call Resolution Improvement Award – Service Quality Management Group

Corporate Citizenship

  • Landscape Conservation Award for expanding the growth of biodiversity – The Tennessee Valley Chapter of Wild Ones
  • 2017 Cardinal Health GenerationRx Champions Award, Vice President Pharmacy Management Natalie
    Tate for her work with the Count it! Lock it! Drop it! program – Tennessee Pharmacists Association


Corporate Culture
  • Top Workplaces in Greater Memphis Area – Memphis Commercial Appeal
  • List of America’s Best Large Employers – Forbes Magazine
  • Best Places to Work in Healthcare – Modern Healthcare
  • Comprehensive Environmental Excellence Award – Tennessee Chamber of Commerce
Leadership in Health Care
  • Healthcare Heroes, BlueCare Tennessee CHOICES Director Stephani Ryan – Nashville Business Journal
  • Technology Leader Award, Information and Technology – ComputerWorld
  • Digital Edge 25 for digital transformation and business impact – IDG Enterprises
  • CIO 100 for use of innovation and technology – CIO.com
  • People’s Choice Award, Rx for Success – Information Management Symposium
Quality Assurance and Service
  • Plan Excellence Award for Federal Employee Program – BlueCross BlueShield Association
  • Service Quality Excellence Award - Service Quality Measurement (SQM)
Corporate Citizenship
  • Comprehensive Environmental Excellence Award (more than 250 employees) - Tennessee Chamber of Commerce & Industry


Corporate Culture
  • Best Compliance Practices – Health Ethics Trust
  • Top Workplaces – Memphis Commercial Appeal
  • Internal Audit Award, Internal Audit – Best of Blue Awards
Leadership in Health Care
  • Women Who Inspire Award, BlueCross Chief Medical Officer Dr. Andrea Willis – All About Women
  • EPIC Award, BlueCross Chief Data Engagement Officer Sherri Zink for Innovation and Leadership – Terradata
  • Project of the Year, Population Health – Health Data Analytics
  • Customer of Distinction, Provider Performance Module and Reporting Application – Information Builders


Corporate Citizenship
  • Best Places to Work - Modern Healthcare
  • CIO Award, Senior Vice President and Chief Information Officer Nick Coussoule - Nashville Business Journal
  • CIO 100 Award for Medical Informatics’ Custom 360° platform - CIO Magazine
  • Data+ Editors’ Choice Award for Medical Informatics’ Custom 360° platform - ComputerWorld
Leadership in Health Care
  • Women to Watch: Class of 2014, BlueCross Chief Medical Officer Dr. Andrea Willis - Nashville Medical News
  • Leadership in Health Care, BlueCross Chief Medical Officer Dr. Andrea Willis - Nashville Medical News and Nashville Business Journal
  • 2014 Health Care Heroes Award, BlueCross Chief Medical Officer Dr. Andrea Willis - Nashville Business Journal
Corporate Citizenship
  • Mosaic Award, Best Multicultural Advertising Campaign – American Advertising Federation Nashville
  • Torch Award for Ethical Commerce – Better Business Bureau, Middle Tennessee Chapter
Quality Assurance and Service
  • Excellence in Innovation – TriZetto Corporation Healthcare Excellence Awards
  • #7, EveryMove 100 – EveryMove Health Insurance Index for consumer engagement and empowerment


Corporate Citizenship
  • Green Light Award, Green Building Council, East Tennessee Chapter
  • Workforce Innovation Award, Council on Workforce Innovation


Quality Assurance and Service
  • InformationWeek 500 for innovative use of business technology – InformationWeek
Corporate Citizenship
  • Shining Star Award for workplace wellness – Tennessee Governor’s Council on Physical Fitness & Health
  • Alfred P. Sloan Award for Excellence in Workplace Effectiveness and Flexibility – When Work Works
  • C. Everett Koop National Health Award Honorable Mention for workplace wellness programs – The Health Project
  • Diversity Recognition Award – Society of Human Resource Managers, Chattanooga Chapter
  • Gold Fit-Friendly Worksite for Memphis office – American Heart Association
  • Worksite Innovation Award for Memphis office – American Heart Association
  • LEED Gold Certification for Gateway building – U.S. Green Building Council
Corporate Citizenship
  • Green Light Award of Excellence - U.S. Green Building Council, East TN Chapter
  • Governor’s Award for Pursuit of Excellence – Gov. Bill Haslam on behalf of the State of Tennessee, Commissioner Bob Martineau, TDEC


Quality Assurance and Service
  • Excellent Rating for commercial PPO product line – National Committee on Quality Assurance (NCQA). This rating is based on how BCBST ensures its members are receiving high-quality health care.
  • Excellent Rating for Volunteer State Health Plan – National Committee on Quality Assurance (NCQA). This rating is based on how BCBST ensures its members are receiving high-quality health care.
  • Best of Blue FEP Plan Excellence Award – BlueCross BlueShield Association
Corporate Citizenship
  • LEED Gold Certification for Cameron Hill Campus – U.S. Green Building Council
  • Excellence in Work-Life Balance Award – Constangy, Brooks & Smith, LLP
  • Torch Award for marketplace ethics by a large nonprofit – Better Business Bureau


Quality Assurance and Service
  • Excellent Rating for commercial PPO product line – National Committee on Quality Assurance (NCQA). This rating is based on how BCBST ensures its members are receiving high-quality health care.
  • Bronze Award for Best Practices in Health Care Consumer Protection and Empowerment – URAC
  • Innovation Award for life cycle governance of data and e-discovery technologies – IBM
Corporate Citizenship
  • Platinum Level Fit-Friendly Company for employee wellness initiatives – American Heart Association
Corporate Citizenship
  • Governor’s Award for Excellence in Building Green – Gov. Phil Bredesen on behalf of the State of Tennessee, Commissioner James H. Fyke, TDEC

Website Recognitions

  • Outstanding Website Award for BlueAccess member portal – Web Marketing Association
  • Our site conforms to the standards of the Better Business Bureau’s Web Reliability Program.
  • Our site complies with the Health On the Net Foundation’s HONcode standard for trustworthy health information.

URAC Accreditation

URAC is a private, nonprofit group with more than 20 years’ experience creating high standards for health care companies. Learn more about URAC here.

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