See what plans we offer
A BlueCross BlueShield of Tennessee employee showing options to a member in one of our Blue of Tennessee locations

Get in-person help choosing a plan

At Blue of Tennessee with Sanitas Medical Center, our on-site BlueCross staff can help you face-to-face with your questions, including finding the right plan and seeing if you could get government help paying for it.



Questions about shopping for plans? We’ve got answers.

How/when can I enroll in or switch to an Individual or Family plan?

You can sign up during the Open Enrollment Period, which was open through Jan. 16, 2024. If you’ve had a major life change (like getting married, losing your Medicaid or employer coverage, moving out of state, etc.) during the rest of the year, you could shop with a special enrollment window for a limited time. There’s more about that here.

How/when can I enroll in or switch my Employer’s plan?

Your employer likely has an enrollment window each year for you to sign up, unless you’re a new employee. Talk with your HR team about how to get enrolled.

How/when can I enroll in or switch a Medicare plan?

You’ll need to shop during the Annual Enrollment Period, from Oct. 15 – Dec. 7 each year to switch plans. If you’re just turning 65 or retiring, you have a window of three months before and three months after your birthday to sign up for Medicare. Some big life events – like getting married or moving – might allow you to enroll in a plan outside this window. If you have one coming up, contact us or your broker.

How/when can I enroll in or switch a Medicare with Medicaid (BlueCare Plus) plan?

If you qualify for both Medicare and Medicaid, you may sign up for a BlueCare Plus plan throughout the year. Contact us or your broker to get help.

How can I enroll in a Medicaid (also called TennCare) plan?

Enroll with the State of Tennessee here.

How does Medicare work? What do I need to do?

We want you to feel confident in making your Medicare decisions. Here’s a link to get you caught up on the basics. Or you can give our sales team a call at 1-800-292-51461-800-292-5146.

You may be able to get help paying for your plan

Many Tennesseans who have Marketplace plans or Medicare plans get help with the cost of their plan.

For Individual & Family plans

If you qualify, you could get a credit that lowers your monthly payment or helps with the cost of your care, like your deductible. More than 8 out of 10 people qualify, and recent changes mean that if you didn't qualify before, you may now. If you already get help paying for a plan, now you can get even more help.

If you have a BlueCross plan now and have questions, give us a call at 1-800-845-2738. We're here to help.

If you have a BlueCross plan now and have questions, give us a call at 1-800-845-2738. We're here to help.

Here’s a list of things to have ready when you apply for financial help:

  • Mailing addresses, Social Security Numbers and documentation for everyone you want to cover
  • Income documents, such as pay stubs and W-2 forms
  • Your 2021 household income
  • Policy numbers for current health plans
  • A completed Employer Coverage Tool

Visit for more information.

For Medicare plans

Prescription coverage is so important, but it can also be a big expense. If you or your loved ones need help paying for your Medicare prescription coverage, you might qualify for Extra Help through Social Security. Visit the Social Security website to see if you qualify.