Privacy & Security

At BlueCross BlueShield of Tennessee, your privacy and security are among our highest priorities. Find out how we’re working to protect you online and off.

Notice of Privacy Practices

The Notice of Privacy Practices includes clear descriptions about how we protect, use and share your health information and how different laws might affect how we use your information. These documents were last updated on May 1, 2021.

Medicare Notice of Privacy Practices

Commercial Notice of Privacy Practices

BlueCare Plus Notice of Privacy Practices

BlueCare Notice of Privacy Practices

Other Privacy and Security Policies

Privacy Policy

Our Privacy Policy defines the types of information we receive and describes how it is maintained. This policy refers only to the information collected and maintained from this website. MORE

User Agreement

Our User Agreement outline the terms and conditions that apply to all users of our website, whether you are a registered user or guest user. MORE

Browser Security

To protect you and your personal health information we use industry standard encryption when you access any of the secure parts of our site that provide this type of information. MORE

Email Policy

Our Email Policy describes how we use email including expected response times, what is sent securely, and what is not sent securely. MORE

Personal Data

The protection of your data – including your identify – is a top priority for us. In this section you will find out about safety measures that protect your personal data. MORE