I’ve gotten a COVID vaccine
Now that Tennesseans over age 16 can get a vaccine, we’re here to answer your vaccine questions so you can schedule your appointment with confidence.
Blue Cross Blue Shield subscriber settlement details: Learn more
See what
We’ve made some changes to help you get the care you need. If you get a bill you weren’t expecting or have any questions, contact us.
Expanded benefits
We’re waiving member costs for COVID testing and treatment and allowing early refills and 90-day supplies on many common medications. In many cases, members will have extra time to file claims and appeals, as well.
Frequently asked questions
Telehealth and virtual visits
If you get your insurance through your employer or buy it on your own, we now support telehealth visits for these plans. You can now have virtual visits with providers in our networks who offer this service to help you manage your health without leaving your home.
Log in for more virtual care options
Commitment to our communities
The COVID-19 pandemic has been a time of uncertainty for residents and businesses across Tennessee. Find out how our foundation is helping our neighbors and communities facing difficulties due to the virus.
See our supportAs a mission-driven, not-for-profit company, we’ve been part of the community for 75 years as the trusted insurer for individuals, families and employees in Tennessee. So, you can expect excellent coverage,benefits and support for all your health care needs.
Better Tennessee
We’re committed to the great state of Tennessee by improving health and supporting the programs, services and people that help build a stronger community.
BlueCross Healthy Places
Our Healthy Places program creates public spaces like parks,athletic fields and playgrounds to keep our communities healthy and strong.
Community Support
We donate our time, collect donations and support so many great organizations across Tennessee with hopes to better our communities and our lives.
If you're a find a form
SEARCH FORMS
Take a look at some documents and forms that might be helpful to you.
REQUEST FORM
- This form provides information about your health coverage.
- Available to Off-Marketplace members and some members with employer-sponsored group coverage. Log in to see if this form applies to you.
- If you had 2020 coverage through the Health Insurance Marketplace, Medicare Advantage, BlueCare or CoverKids Medicaid or CHIP, those organizations will provide your form.
Sign in to your account
- Free online bill pay for members with individual and employer plans
- Manage and easily monitor your medical expenses
- Make quick and completely secure payments with your bank account, debit card or credit card
LOG IN TO BLUE ACCESS
You can view your Member ID card by logging into your account.
Register for BlueAccess