
SAVINGS & SATISFACTION
Flexible, affordable cost management strategies
As a national carrier with members in all 50 states, we specialize in creating cost management strategies for every customer. Compared to larger competitors, we offer more flexibility to more groups — leading to more savings.
Affordability: Managing the total cost of care for our customers and our members
- 2.3% lower trend than industry average
- $50 appropriate care savings per member per month
Innovative Solutions: Demonstrating ROI in all aspects of plan design
- 4:1 ROI for advocacy groups with our integrated programs/solutions
- $41 claims payment integrity/cost management savings per member per month
AI-Powered/Human-Delivered Navigation: Using technology to optimize member outcomes
- Successfully addressed 10,000 extra gaps in member care
- Members who engage with our programs spend 15% less on care than members who don't
- Up to 95% participation in digital programs
Superior Member Experience: Promoting engagement with a simplified experience
- 98% member satisfaction
- 88% call resolution in 48 hours
THE RIGHT CHOICE FOR SECOND BLUE BIDS
Uniquely positioned. Undeniably capable.
We’re no stranger to serving out-of-state members and employers – in fact, we have customers in every state. This means we’re really good at working with providers and other partners across the country to offer our members and customers an excellent experience.
national accounts
states and territories where our members live
of our members live outside of Tennessee
The BCBS of TN team did an excellent job in the implementation process. Melissa collaborated very well with her internal team, as well as external partners, ensuring a smooth transition for Covenant Benefits Team and employees. Thank you to her and the whole BCBS of TN team for the work they put in to make this a positive experience for the client and the employees.
— Covenant Transport Group Administrator
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Contact us
Start your second blue bid process today
Kenny Davis
Director of Sales
(423) 535-5608
