SAVINGS & SATISFACTION
Affordability is our business
We base all our customized plans on four key pillars. Together, they deliver proven cost savings and a member experience that simplifies care.
Innovative Solutions: Customizing a cost management strategy for each client
- 4:1 ROI for advocacy groups with our integrated programs/solutions
- $41 claims payment integrity/cost management savings per member per month
Superior Member Experience: Promoting engagement with a simplified experience
- 98% member satisfaction
- 88% call resolution in 48 hours
AI-Powered/Human-Delivered Navigation: Using technology to optimize member outcomes
- Successfully addressed 10,000 extra gaps in member care
- Members who engage with our programs spend 15% less than members who don’t
- Up to 95% participation in digital programs
Affordability: Managing the total cost of care for our clients and our members
- 2.3% lower trend than industry average
- $50 appropriate care savings per member per month
OFFERING FULL CUSTOM COVERAGE
Going further for you
Other carriers may administer your plan with limited customization, but we’ll tailor our services to your needs. We provide more flexibility and personalization to support your benefit design, including:
- Cost containment programs
- Funding arrangements
- Value-based care strategies
- AmplifyHealth advocacy services
- Virtual care options
- Employer-specific analyses of cost drivers
- And much more
The BCBS of TN team did an excellent job in the implementation process. Melissa collaborated very well with her internal team, as well as external partners, ensuring a smooth transition for Covenant Benefits Team and employees. Thank you to her and the whole BCBS of TN team for the work they put in to make this a positive experience for the client and the employees.
— Covenant Transport Group Administrator
THE RIGHT CHOICE FOR SECOND BLUE BIDS
Uniquely positioned. Undeniably capable.
We’re no stranger to serving out-of-state members and employers – in fact, we have customers in every state. This means we’re really good at working with providers and other partners across the country to offer our members and customers an excellent experience.
of our members live outside of Tennessee
the number of states and territories our members live in
Our number of national accounts
