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Your partner in behavioral health

BlueCross BlueShield of Tennessee is pleased to be a member of your behavioral health team.

Behavioral health toolkit

Your Partner in Behavioral Health

Primary care practitioners have always been central to identifying, diagnosing, and treating mental and substance use disorders in their patients. Helping patients get the treatment and resources they need to improve or maintain their behavioral health enhances their mental and emotional well-being and enables them to better manage their other medical conditions.

BlueCross BlueShield of Tennessee is pleased to be a member of your behavioral health team.

BCBST Behavioral Health Program

Our Behavioral Health program belongs to a dynamic constellation of initiatives that help our members get the information, resources, level of care, and supports they need to adhere to treatment, improve their health, and achieve a sense of well-being. We can help our members under your care stay engaged in their behavioral health treatment plans; transition successfully across treatment settings; understand why, when, and how to take their medications; and receive other care coordination and case management services that promote resiliency and recovery.

Refer a patient

Behavioral Health Consultation and Referral Line

Call 1-800-367-3403 to


  • Speak with a Board Certified Psychiatrist
  • Consult with an expert about treatment – including medications – for mental and substance use disorders
  • Get a referral for behavioral health services Monday-Friday, 9-5 (ET)

Meet Our Experts

Our behavioral health experts are here to answer your questions, advise about local resources, and help you navigate the systems of care available to your patients with mental and substance use disorders.

To schedule an appointment, call our Behavioral Health Consultation and Referral Line at 800-367-3403, Monday–Friday, 9-5 (ET).

Jill Amos, PhD
Psychologist, Behavioral Health
Dr. Amos has been a licensed psychologist and health services provider in the state of Tennessee since 1995. She has worked in a variety of settings, including Le Bonheur Children’s Hospital Center for Children and Parents, in private practice, and at the Department of Children’s Service in Shelby County, where she served as the Regional Psychologist. Dr. Amos received her PhD in counseling psychology at Texas Tech University. She completed her internship at the University of Tennessee Psychology Consortium in 1993. Dr. Amos is based in Memphis.

Kelly Askins, MD
Medical Director, Behavioral Health
Dr. Askins has devoted his entire career to patients with behavioral health conditions, specializing in adults with severe and persistent mental illness and those with intellectual disabilities. He has developed and implemented programs that professionalized the delivery of services to special populations at state hospitals, ensuring these patients have quality opportunities to develop the skills necessary for a successful transition back to their communities. Dr. Askins was born in Tennessee, and he attended medical school and psychiatry residency at Washington University in St. Louis. He is based in Memphis.

Stacey Dixon, PhD
Principal BH Psychologist ECF CHOICES
Dr. Dixon, a licensed psychologist, has spent her career helping people with co-occurring mental health and developmental disabilities to live the lives of their choosing in the community. Person-centered planning for people with I/DD has been a focus of her training and clinical experiences for the past 10 years. She received her doctorate in Clinical Psychology with a specialty in Child and Adolescent psychology from Oklahoma State University in 1992. She completed a fellowship at the University of Tennessee Boling Center for Developmental Disabilities in Memphis. She was an Assistant Professor in the Psychiatry Department at UT Memphis before going on to work in multiple inpatient, outpatient, skilled nursing facilities, and private practice settings. She served as the West Regional Deputy Director in the TN Department of Intellectual & Developmental Disabilities and later became the Chief Officer at the Cloverbottom Developmental Center and the Harold Jordan Center. She joined BCBST in 2016.

Deborah Gatlin, MD
Medical Director, Behavioral Health
Dr. Gatlin specializes in child and adolescent psychiatry. She has worked in a variety of settings but has devoted much of her career to working with at-risk children and adolescents in the child welfare system. Dr. Gatlin joined BlueCross in 2015; prior to that, she served as Medical Director for the Tennessee Department of Children’s Services. She earned her medical degree at the University of Florida School of Medicine and performed a residency and fellowship at Vanderbilt University Medical Center. She also holds an M.S. from Florida State University in Clinical Psychology. Dr. Gatlin is based in Nashville.

Judith Lynn Overton, MD
Dr. Overton is a board-certified psychiatrist and board-certified addiction medicine specialist who is focused on leading multidisciplinary teams and developing new standards and protocols for improved patient care. Over the course of her career, she’s worked in private practices and been a consulting psychiatrist for a variety of health facilities and educational institutions. Most recently, she served as Medical Director for Cedar Recovery Center in Mt. Juliet, Tennessee. She has been a Clinical Assistant Professor at Vanderbilt School of Medicine since 1990, and has also worked with Vanderbilt’s Work Life Connections EAP program as a consulting psychiatrist and faculty member since 2009. Dr. Overton obtained her B.S. in Pharmacy and Doctor of Medicine from the University of Arkansas for Medical Sciences. She completed her medical internship and psychiatry residency from Vanderbilt University Hospital. Dr. Overton is based in Chattanooga.