PAYING FOR YOUR CARE 

This feature will only be available for the primary member on plans provided through an employer or purchased on an online marketplace. Medicare members will have access to this feature at a later date.

Paying your claims through your BlueCross account won't cost you anything.

We add new claims to your Claims page after we receive them from your providers. You can update your contact preferences to receive notifications by email.

You are able to pay most Medical, Dental or Vision claims. If online payments are unavailable, the Pay Provider button will be hidden.

Yes. Once you're signed in to the app, under Recent Claims, click on an unpaid claim. Then click Pay Provider.

Yes. If your provider accepts it as a form of payment, you can also add any major credit, debit, ACH, HRA, FSA or HSA cards as well as your bank account as a payment method.

After you've paid, click the Email Receipt button and enter your email address.

If you paid your provider during your visit, check the Mark as Paid box next to the Pay Provider button.

For help with payments, call InstaMed toll free at (866) 467-8263. You can also contact InstaMed through their Contact Us page, or you can email their support team at hcp.support@jpmchase.com.