Karen Ward

Senior Vice President & Chief Human Resources Officer

KarenWard intro photo

Karen Ward

Senior Vice President & Chief Human Resources Officer

With BlueCross as her focused career, Karen not only knows every aspect of the company’s Human Resources operations – she also knows our BlueCross people, located in six office sites across the state.

As Senior Vice President and Chief Human Resources Officer, she is responsible for managing all functions of the Human Resources division, as well as the company’s Properties and Corporate Services division.

Karen began her career with BlueCross in 1983, working 15 years with the BlueCross BlueShield of Memphis plan, which became part of the BlueCross BlueShield of Tennessee organization in 1998.

Following the merger, she provided expanded leadership to the growing company and was promoted to Vice President in 2010, assuming the additional responsibilities for Talent Acquisition, Total Rewards, Business Consulting and Organizational Development. She was promoted to her current role in 2012.

Karen received her bachelor’s degree in business administration from Middle Tennessee State University and holds the Senior Professional Human Resources designation from the National Society for Human Resource Management (SHRM). She is a member of the National HR Policy Association and serves on the CHRO Advisory Board of i4cp, the Institute for Corporate Productivity.

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