Password Reset

If you've forgotten your password or account is locked, you can reset your password:

First tell us who you are:

Member (Subscriber / Dependent)
Health Care Provider
Broker / Agency
Employer / Group Administrator
Enrolling Subscriber
IBI


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Need Help?

If you are having problem logging in or registering, call Customer Service at: 1-800-565-9140 8 am to 5:15 pm ET