If you've forgotten your password or account is locked, you can reset your password:
First tell us who you are:
Forgot Your Member Username?
If you've forgotten your member username, we can help remind you:
If you are a provider, broker, administrator, etc., usernames cannot be retrieved online. If you have forgotten your
Username, please contact our Customer Service team 8:00 am to 6:00 pm EST Monday through Friday for assistance.
BlueAccess for Providers is no longer available. To access Eligibility and Benefits, Claim Status,
Prior Authorizations and other applications for BlueCross BlueShield of Tennessee, please visit www.availity.com.