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A Personal Representative has the legal authority to make health care decisions on a member's behalf. Here are a few things to have ready when you apply:
Need help?
Give us a call using the number listed on the back of your Member ID or contact us
You can find the paper version of the form on our Accessing and Sharing Your Account page.
Fill in your member's details first, then we'll move to legal documentation.
ALL FIELDS REQUIRED
Oops! The system is currently unavailable. Please try again later.
Fill in your member's details first, then we'll move to legal documentation. The first and last name must match to continue.
Submit up to five clear pictures of legal documents stating you should be allowed to access their account as their representative. Supported Documents include...
Upload A Document
AT LEAST ONE DOCUMENT IS REQUIRED
Accepted file formats include jpeg, png, pdf, doc, and docx. Max 5MB each.
Fill in these fields about yourself. If you're a BlueCross member, make sure we get your Subscriber ID.
Please provide your contact information.
I have read, understand and agree to the Terms of Use and Privacy Policy
Enter the security code to complete your application. We've sent a code to:
example@abc.com
Be sure to check your spam or junk folders. The email expires in 24 hours.
Resend Code
Success! We've sent a new code to your email address
This doesn't match what we have in our records for the name of the member. Please check the spelling, ensuring that you're using a first and last name that matches legal documentation, and try again.
Please give us 10 business days to review your request. Once approved, you can register an online account.
When your request has been approved or denied, we’ll send an email to:
Reference Number:
Warning: It is a criminal offense to access the information of others.